In this session we did examples of Row-Level and Summary Formulas and talked about the importance of Operators and Functions. We played with CASE(), DATE(), DATEVALUE() and WEEKDAY() Functions in the first example. Then HOUR() and TIMEVALUE() Functions in the second example before digging into PARENTGROUPVAL() in the third example.
Formulas for Service Cloud Reporting in Salesforce
By: David Carnes|Published on: Mar 23, 2022|Categories: Recordings| 0 comments